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Telesales/sales woman representatives native english Barcelona

Company Description

Starting from humble beginnings, over the past 10 years Giant Marketing SL have built an unparalleled reputation for providing our players with a world-class customer service, highly competitive ticket prices, and transparent operations. We're proud to be one of the world's largest international lottery ticket purchasing services with a fast growing base of loyal customers spanning the last 10 years. Our services are currently available in seven languages including English, Spanish, Russian, Afrikaans, Polish, Bulgarian and Romanian. We handpick the largest and most popular lotteries you can play, currently enabling users to choose from twelve international lotteries including Euromillions, UK Lottery, Mega Millions, USA Powerball and Spanish Raffles. Users can play lottery online by purchasing individual lottery tickets, as well as view the latest lotto results, subscribe to their favorite monthly lotto draws and even participate lottery syndicates with other players. Our syndicate service provides a more affordable way to win one of the world's biggest jackpots.

Job brief:

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Enter and update customer information in the database
Take and process orders in an accurate manner
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Keep records of calls and sales and note useful information

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone (not essential)
Ability to learn about products and services and describe/explain them to prospects
NATIVE ENGLISH, additional languages are an advantageous
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA
Account Management
Ability to work under pressure
Highly motivated and able to work on their own initiative

What we can offer:

Base Salary + Competitive rates of pay plus commissions
Additional daily and monthly incentives
Full training given
Immediate starts available

If you feel like this is a role for you then please forward us your CV ASAP.

Job Type: Full-time
Full time
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